Every roof we install comes with a workmanship guarantee on our labor and a manufacturer’s warranty on the materials. Clear terms. No fine-print games. Here’s how it works.
Free inspection. No pressure. No follow-up sales calls.
When you sign a contract with us, you’ll know exactly what’s covered, for how long, and what to do if something ever comes up. Not buried in a PDF. Not hidden in footnotes. Written clearly on the paperwork you sign. Before we start any project, we’ll walk you through:
Clarity now means no surprises later. That’s the whole idea.
Every new roof we install is protected by two separate warranties. Most homeowners don’t realize these are different until something goes wrong. Here’s the plain-English breakdown
This warranty covers how your roof is installed. If something fails due to the way we performed the work, it’s our responsibility to fix it. The coverage lasts for [X-year workmanship guarantee] and includes installation-related issues such as leaks caused by improper installation, flashing failures, and fastener issues. However, it does not cover damage from storms, normal age-related wear on materials, or problems caused by work done by other contractors after our installation. The warranty is transferable [Yes / No / to the next homeowner within X years].
This warranty covers the roofing materials themselves. If a shingle fails due to a manufacturing defect, the manufacturer is responsible for handling it. The length of coverage depends on the product you choose, typically ranging from 25 years to a lifetime for premium systems. It includes material defects in shingles, underlayment, and other system components, but does not cover storm damage, improper installation, or normal wear over time. Both warranties matter because even premium materials can fail if installed incorrectly, and even a perfect installation won’t hold up if the materials are defective—so having coverage on both sides ensures complete protection.
Call or email. Describe what you're seeing. Send photos if you have them.
We respond within [X business days] and get eyes on the issue.
Workmanship, manufacturer, or neither (like storm damage, which goes through your insurance). We'll tell you straight.
If it falls under our workmanship guarantee, we fix it. If it falls under the manufacturer's warranty, we help you file the claim and coordinate the repair.
We’ll walk you through your warranty options in plain English, explain what coverage looks like on your specific project, and make sure there are no surprises before or after the work is done. No cost for the inspection. No pressure.
